Terms & Conditions

Last Updated: 5 September 2026

Welcome to Hoor Fashion. By accessing or purchasing from hoorfashion.store, you agree to the following Terms & Conditions.

1. About Hoor Fashion

Hoor Fashion is an online fashion store offering clothing and nightwear products.

Our products, prices and availability may change from time to time without prior notice.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes and other information are accurate.

However, slight differences may occur due to:

  • Screen and display settings
  • Photography and lighting
  • Fabric batches
  • Manufacturing variations

Actual colours may therefore vary slightly from the images displayed on the website.

3. Prices

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Hoor Fashion reserves the right to change product prices, discounts and promotional offers at any time.

4. Orders

When you place an order, you agree to provide accurate and complete information.

We reserve the right to contact you to confirm your order, particularly for Cash on Delivery orders.

An order may be cancelled if:

  • The customer cannot be contacted
  • The provided information is incorrect
  • The product is unavailable
  • We suspect fraudulent activity
  • There is an obvious pricing or website error

5. Cash on Delivery

Where Cash on Delivery is available, customers must pay the total order amount to the courier at the time of delivery.

Customers should provide an accurate phone number and delivery address.

6. Delivery

Delivery times are estimates and may vary depending on location, courier services, weather, public holidays and other circumstances outside our control.

Please refer to our Shipping & Delivery Policy for further information.

7. Returns and Exchanges

Returns and exchanges are subject to our Returns & Exchanges Policy.

Customers must follow the applicable return procedure and eligibility requirements.

8. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to interfere with website security
  • Copy or reproduce website content without permission
  • Submit false or fraudulent orders
  • Attempt to gain unauthorised access to our website or systems

9. Intellectual Property

All website content, including logos, product photographs, graphics, text, designs and other materials, belongs to Hoor Fashion or its respective owners unless otherwise stated.

You may not reproduce, copy, distribute or commercially use our content without permission.

10. Website Availability

We try to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free or available.

11. Limitation of Liability

Hoor Fashion will not be responsible for delays, interruptions or losses caused by circumstances outside our reasonable control, including courier delays, natural disasters, technical problems or other unforeseen events.

12. Changes to These Terms

We may update these Terms & Conditions when necessary. Updated terms will be published on this page.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact Hoor Fashion through our website or WhatsApp.

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